Benjamin Joseph

Learning and Development Consultant
benjaminpauljoseph@gmail.com

I am an accomplished Learning and Development Consultant with extensive expertise in managing Learning Management Systems and delivering analytics on corporate training initiatives across global organizations. Currently working for Dow Jones International based in London, I develop tailored courses and compliance programs by collaborating with talent development, legal, finance and other teams throughout the organisation by leveraging e-learning authoring tools Articulate, Adobe Captivate and more.

I also serve as a remote Adjunct Lecturer at Rochester Institute of Technology (RIT), where I develop engaging course materials and innovative teaching methodologies to enrich the learning experience of my students. My multifaceted background is further complemented by hands-on experience implementing HR and SaaS solutions, web development expertise, proficiency in audiovisual technology support, and entrepreneurial success in the realms of online education and music ventures.

I enjoy wearing multiple hats and thrive in dynamic, fast-paced environments that demand a diverse skillset and a passion for continuous learning and growth. I thrive in a team environment and possess a natural talent for fostering meaningful connections between businesses and individuals.

Experience

Project & Platform Manager

Dow Jones International, London
  • Manage the Learning Management System (LMS) in Cornerstone for a multifaceted international company, delivering insightful data analytics on training and learning behavior across various business units.
  • Develop cost-effective compliance and internal training programs utilizing e-learning software such as Adobe Captivate and Articulate, leading to significant savings for the company.
  • Collaborate on the implementation of HR and SaaS platforms including ServiceNow, OneTrust, HR Acuity, Poppulo, and more at Dow Jones International, streamlining operations and enhancing organizational efficiency.
  • Led the redesign and relaunch of the company’s HR website at Dow Jones International, consolidating multiple internal websites and migrating highly confidential legal/HR content to new platforms and AWS servers. Achieved substantial cost savings amounting to hundreds of thousands of dollars.
August 2022 - Present

Adjunct Lecturer

Rochester Institute of Technology, Remote
  • Develop course materials for the "Harmonica and the Blues" module, meeting educational goals that resonate with students.
  • Manage content, grades and reporting using Brightspace LMS.
  • Use innovative teaching methods to adapt course materials and support diverse learning styles.
September 2021 - Present

Web Developer

Lifeboat Web Services, Remote
  • Design and develop responsive websites for small businesses, utilizing HTML, CSS, JavaScript, Bootstrap, Figma, Adobe Suite, WordPress, Github, AWS, Netlify and other web development tools.
  • Implement SEO best practices to optimize website visibility and ranking on search engines.
  • Collaborate with clients to understand their requirements and deliver customized solutions.
January 2020 - Present

AV and IT Support Engineer

News Corp, London
  • Led the project management and coordination efforts for a substantial meeting room installation project, valued at over half a million pounds, spanning multiple locations across London and Peterborough for News UK and News Corp.
  • Provided AV/IT solutions for executives and external clients, showcasing technical expertise and client interaction skills.
April 2022 - August 2022

Online Project Coordinator and Music Instructor

Cornwall Music Service Trust, Truro
  • Planned and produced online music courses and content for MusicEL.org, showcasing experience in content creation and management.
  • Co-managed the company's website and learning management system using LifterLMS, showcasing proficiency in digital platforms.
January 2021 - April 2022

Director & Head Teacher

Homestead Music Lessons, Remote
  • Designed and built an online music teaching venture amidst the pandemic.
  • Engineered compelling social media ad campaigns, driving client conversion rates.
  • Led a dedicated team of freelance music teachers at Homestead Music Lessons, harmonizing their talents to enrich the teaching platform, showcasing strong leadership and coordination skills.
June 2020 - January 2021

AV/ IT Technician

Media Powerhouse, London
  • Installed and maintained AV and IT hardware and software, demonstrating technical proficiency in audiovisual and information technology systems.
  • Provided onsite support to clients including News UK, Royal Society of the Arts, and Macquarie Group, showcasing strong client interaction and troubleshooting skills.
August 2018 - August 2020

Music Professional, Sound Engineer and Private Instructor

USA, UK, Switzerland, France and Remote
  • Source and negotiate bands for weddings and corporate events, curating memorable musical atmospheres.
  • Direct and coordinate a team of diverse musicians, ensuring seamless performances that leave lasting impressions.
  • Deliver versatile and polished musical performances across different styles and instruments, enriching events with captivating melodies and rhythms.
May 2010 - Present

Education

University of London (SOAS)

Master of Arts
Ethnomusicology

University of Alabama

Bachelor of Arts
Music Production & Entrepreneurship

Skills

Programming Languages & Tools

  • ...

Skills
    • Experienced in utilizing Learning Management Systems including Cornerstone, LifterLMS, and Brightspace.
    • Build custom courses using Articulate, Adobe Captivate, H5P and other e-learning tools.
    • Experience in both Agile and Waterfall methodologies.
    • Fluent in project management tools: JIRA, ServiceNow, Asana, Trello, and more.
    • Strong customer service skills with experience in system migrations and customer support.
    • Proficient in managing digital platforms and data analysis.
    • Demonstrated adaptability in working across different time zones and cultures.
    • Proven track record in project management, goal-setting, and achievement.
    • Proficiency in HTML, CSS, JavaScript, Bootstrap, React, Python, SQL, Github, AWS, Adobe Suite, DaVinci Resolve, Generative AI and other languages, multimedia applications and SaaS products.
    • Years of experience with Google Suite and Microsoft Office Suite.
    • Native English speaker and basic French.
    • The ability to learn a new language, SaaS, platform, framework, UI, etc. in a very short time frame.

Projects

Compliance Course

This compliance course was built through a cross-functional collaboration between the talent development and finance teams at Dow Jones, utilizing Adobe Captivate to deliver an engaging and effective learning experience. Note that this is a sample and some links have been disabled. You may need to scroll down within the window or open the course in a separate tab.


Drum Course

I shot this course with dual DSLR cameras, edited and color-graded it in DaVinci Resolve, and collaborated with acclaimed percussionist Ross Hamilton and the Cornwall Music Service Trust for MusicEL.com, fusing visual artistry with musical mastery.


Harmonica Course

In this beginner harmonica course, I shot, edited, and directed the content, leveraging my skills as an instructional designer to meticulously craft an immersive and engaging learning experience that combines expert instruction with high-quality visuals.


University Course

I lecture the course “Harmonica and the Blues” remotely via Zoom. I collaborate with Senior Lecturer Thomas Hanney and Dean James Hall to ensure a seamless learning experience. Students uncover the rich history of the harmonica, from its origins in China to its pivotal role in 19th century Europe and eventual emergence as a cornerstone of blues music in 1930s America. Throughout the session, students gain insights into why the harmonica became a blues icon and receive expert guidance to master this timeless instrument, fostering a lasting passion for music.