Benjamin Joseph - L&D Professional

Learning & Development Consultant

Specialising in Learning Management Systems, engaging course content, and transforming complex data into actionable insights. With a decade of front-end development experience, I help organisations create effective learning journeys and powerful digital experiences.

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Professional Skills

Learning Management Systems (Cornerstone, D2L, Moodle, LifterLMS)
E-learning Tools (Articulate, Adobe Captivate, H5P)
Project Management (Agile, Waterfall methodologies)
Data Analysis and Visualisation
Cross-functional Team Leadership
Instructional Design & Adult Learning Theory

Technical Skills

Front-end Development (HTML, CSS, JavaScript, React)
Web Frameworks and Libraries (Bootstrap, Tailwind CSS)
Data Science Tools (Python, Pandas, Matplotlib)
CMS Platforms (WordPress, Drupal)
Cloud Services (AWS, Google Cloud, Azure)
Multimedia Production (Adobe Suite, DaVinci Resolve)

My Portfolio

Inclusive Communication Micro-course

An engaging learning experience on inclusive communication and unconscious bias for a production company, built with Articulate Rise and Canva.

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GDPR Awareness Training

A comprehensive open-source training resource on data protection principles and GDPR compliance.

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Travel Compliance Course

A compliance training solution developed for Dow Jones using Adobe Captivate to ensure travel policy adherence.

View Project

Management Course Design

A leadership training course landing page built with Tailwind CSS featuring clean, minimal design.

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HR Analytics Dashboard

Interactive dashboard built with Streamlit and Python libraries to visualise workforce data and retention factors.

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UK Employment Sector Analysis

Interactive visualisations of employment trends using official ONS data with JavaScript and React.

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UK Industry Employment Growth

Year-on-year employment growth analysis across key UK industries using Python and data visualisation tools.

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Cornerstone LMS at Dow Jones

Enterprise-wide LMS implementation serving 5,000+ employees with advanced analytics and compliance reporting.

Case Study

Multi-Tenant Moodle Solution

Custom Moodle LMS implementation for Lifeboat Web Services with advanced automation and analytics.

Case Study

LifterLMS Music Education Platform

WordPress-based learning platform for Cornwall Music Service Trust with custom features for music education.

Case Study

Teaching Videos

Harmonica Course

A comprehensive harmonica teaching series covering techniques from beginner to advanced levels, with focused lessons on breathing, bending notes, and musical expression.

Slide Guitar Course

An in-depth course on slide guitar techniques, teaching players how to master this distinctive style with clear demonstrations and progressive learning steps.

Drum Course

A professionally directed, filmed, and edited drum instruction course that breaks down complex rhythms and techniques into accessible lessons for students of all levels.

Experience

August 2022 - Present

Project & Platform Manager

Dow Jones International, London

Managing the Cornerstone LMS and providing data analytics on learning behavior across business units. Developing compliance training programs and leading HR platform implementations including ServiceNow and OneTrust. Redesigned the company's HR website, saving hundreds of thousands in costs.

September 2021 - Present

Lecturer

Rochester Institute of Technology, Remote

Designing and delivering engaging online courses using D2L LMS. Analysing teaching evaluations to optimise course structure, improving student satisfaction by 30%. Conducting interactive workshops to foster collaboration and critical thinking.

January 2020 - Present

L&D Consultant & Web Developer

Lifeboat Web Services, Freelance

Developing customised eLearning solutions for small businesses, implementing various LMS platforms, and designing websites using modern technologies. Delivering training on technical tools and processes, improving client self-sufficiency by 50%.

April 2022 - August 2022

IT Support Engineer

News Corp, London

Managed a high-profile meeting room installation project. Provided training to executive teams on AV/IT systems, increasing user satisfaction by 30%. Facilitated cross-functional collaboration across different time zones.

January 2021 - April 2022

Learning Technologist

Cornwall Music Service Trust, Truro

Launched and managed the organisation's LMS platform for over 200 music instructors and students. Designed online music courses, increasing completion rates by 20%. Created LMS training guides and facilitated virtual workshops with a 90% satisfaction rate.

Education

Master of Arts

University of London (SOAS)

Specialised in Ethnomusicology with research focused on educational applications of music across cultures.

Bachelor of Arts

University of Alabama

Studied Music Production & Entrepreneurship with coursework in business management and digital media.

Skills & Expertise

HTML5

CSS3

JavaScript

React

Node.js

Python

Bootstrap

WordPress

Let's Work Together

I'm always interested in new projects and opportunities in Learning & Development and Web Development. Whether you need help with LMS implementation, custom course creation, or a website redesign, I'd love to hear from you.

benjaminpauljoseph@gmail.com

London, UK

Project Overview

Led a comprehensive modernisation initiative for Dow Jones International's Cornerstone OnDemand LMS, serving over 5,000 employees across more than 20 countries. The project focused on migrating the platform to AWS, cleaning legacy data, redesigning the user experience, and integrating with LinkedIn Learning to create a more effective and streamlined learning ecosystem.

5,000+

Employees Supported

20+

Countries

98%

Compliance Rate

30%

Content Reduction

Challenge

Dow Jones International faced several challenges with their existing Cornerstone LMS implementation:

Legacy system hosted on outdated infrastructure causing performance issues
Accumulation of obsolete courses and training data creating navigation difficulties
Poor user experience on the landing page leading to low engagement
Lack of integration with modern learning resources such as LinkedIn Learning
Inefficient reporting capabilities hampering compliance monitoring
Significant technical debt affecting system maintenance and updates

Solution

I led a strategic modernisation initiative that included:

Engineered a seamless migration of the Cornerstone LMS to AWS servers with zero downtime
Conducted comprehensive audit of existing courses and user data, removing outdated content
Reimagined and implemented a new landing page design focused on user engagement
Established API connections between Cornerstone and LinkedIn Learning
Developed custom report templates for compliance tracking and learning analytics
Updated legacy courses to meet current standards and accessibility requirements

Results

The modernisation project delivered significant improvements:

Reduced system load times by 65% through AWS migration and optimisation
Decreased storage requirements by 40% via systematic data cleanup
Increased user engagement by 52% with the redesigned landing page
Expanded available learning content by 300% through LinkedIn Learning integration
Improved course completion rates by 38% through better content discoverability
Enhanced reporting capabilities providing actionable insights for leadership
Strengthened compliance tracking with automated notifications and dashboards

Technologies Used

Cornerstone OnDemand, AWS, RESTful APIs, SQL, PowerBI, LinkedIn Learning, HTML/CSS, JavaScript

Project Overview

Spearheaded the implementation of a custom Moodle LMS solution for Lifeboat Web Services' client portfolio, designed to support multiple tenants with separate branding capabilities while maintaining a centralised management system.

Client Tenants

3,500+

Active Users

85%

Engagement Rate

Challenge

Lifeboat Web Services needed a scalable learning solution that could:

Serve multiple clients with diverse needs from a single installation
Provide unique branding and customisation for each client
Support various course structures and learning pathways
Integrate with different CRM systems used by clients
Deliver detailed analytics specific to each client's needs
Support both online and offline learning capabilities

Solution

I developed a comprehensive multi-tenant Moodle solution featuring:

Custom domain mapping and unique themes for each client tenant
Advanced automation for user enrollment and course assignments
Custom completion tracking tailored to each client's requirements
Seamless integration with multiple CRM systems using REST APIs
Proprietary analytics module providing granular insights into learner engagement patterns
Mobile-responsive design with offline learning capabilities
Custom role permissions system ensuring data segregation between tenants

Results

The multi-tenant Moodle implementation delivered significant benefits:

Reduced development costs by 65% compared to individual installations
Increased client satisfaction scores by 47% due to customisation options
Improved course completion rates by 35% across all clients
Enhanced engagement metrics through gamification elements
Streamlined administrative processes reducing overhead by 50%
Provided actionable learning analytics improving content effectiveness

Technologies Used

Moodle 4.0, PHP, MySQL, JavaScript, jQuery, REST APIs, H5P, SCORM, CSS/SASS, Git

Project Overview

Successfully deployed LifterLMS on a custom WordPress platform for Cornwall Music Service Trust, creating an accessible online learning hub for over 200 music instructors and students. The platform was specifically designed to address the unique challenges of music education in a digital environment.

200+

Music Instructors & Students

90%

Student Satisfaction

20%

Completion Rate Increase

Challenge

Cornwall Music Service Trust faced several challenges in transitioning to online music education:

Need for specialised features to support music instruction online
Requirements for audio/video recording and feedback capabilities
Limited technical expertise among instructors
Need to maintain engagement in a virtual learning environment
Budget constraints requiring cost-effective solutions
Varying internet connectivity challenges in rural Cornwall

Solution

I designed and implemented a comprehensive LifterLMS solution featuring:

Custom course structure with progressive learning paths for different instruments
Interactive assessments tailored for music education
Virtual practice room with performance recording capabilities
Peer feedback mechanisms to encourage collaboration
Integration with music notation software
Gamification elements including achievement badges and progress tracking
Community forums for student-instructor interaction
Low-bandwidth options for areas with limited connectivity

Results

The LifterLMS implementation delivered impressive outcomes:

Achieved 90% student satisfaction rate based on post-course surveys
Increased course completion rates by 20% across the platform
Improved instructor efficiency by 35% through streamlined feedback tools
Reduced administrative workload by 40% through automation
Expanded the geographical reach of the music service beyond traditional boundaries
Created a sustainable online revenue stream during pandemic restrictions

Technologies Used

WordPress, LifterLMS, PHP, JavaScript, HTML5/CSS3, BuddyPress, WooCommerce, Custom Plugins, AWS Hosting